F.A.Q.

  • Where do your flowers come from?

    We prioritize sustainability and source locally whenever possible while working with global producers to bring you beautiful blooms.

  • How long do fresh cut flowers last?

    Around five days on average but proper care can extend their beauty.

  • How are flowers packaged?

    We use elegant, eco-friendly packaging that protects your arrangement.

  • Do you do on-site custom orders?

    At present, on-site custom orders are subject to florist availability. For custom orders, we recommend contacting us in advance. If you're dropping by on a whim, rest assured, we offer a selection of ready-to-go arrangements.

  • Do you do custom orders?

    Yes, please contact us directly for custom arrangements.

  • I saw a product on your site yesterday, but now it’s gone. What’s happening?

    Our inventory changes daily, so if you see something you like, grab it!

  • Do you have pre-made arrangements available in store?

    We do! Our designers create beautiful ready-to-go arrangements that are available in store.

  • Do you do flowers for events?

    We refer event requests to Jackie O Events, our affiliate partner. Please connect directly with our wedding floral specialist partners at Jackie-O. 

  • Do you do flowers for funerals?

    At the moment, we do not do flowers for funerals.

  • Are You Affiliated With FTD Or Other Floral Send-Out Services?

    No, all our designs and services are unique to Gorgeous & Beautiful.

  • What payment methods do you accept?

    Visa, Mastercard, American Express, Interac, Apple Pay, and Google Pay.

  • Can I trust you with order security and privacy?

    Absolutely. We entrust Shopify for seamless and secure order processing. Rest assured, your data is never sold to third parties.

    You can opt-in to our newsletter and updates if you wish, but we value your privacy and won't inundate your inbox – we don’t like that either! 

  • Do you Charge Sales Tax?

    Yes, we charge and remit sales tax.

  • What Delivery Options Do You Offer?

    We offer home delivery for the Greater Toronto Region. Delivery rates and timelines may vary depending on delivery address locations. For more specific details regarding your delivery, you can access this information in the dedicated shipping section during the order process.